General Terms & Warranty Information
We Nextpath dedicated to offering quality products and reliable customer support throughout Pakistan. Our warranty policies are designed to provide customers with clear guidelines on product coverage, warranty claims, and after-sales assistance. The applicable warranty terms and conditions vary by product category and are described in the sections below.
Warranty Claim Process
Warranty services are available for products purchased directly from the official NEXPATH website, www.nexpath.com.pk. Warranty coverage and claim eligibility vary by product category and are subject to the warranty terms specified in the respective product details. Any additional service requests following an initial warranty claim will be treated as repair cases, and the customer may be responsible for the applicable repair costs, in accordance with the relevant warranty policy.
Warranty Limitations and Exclusions
Warranty coverage will not apply in the following situations:
• Liquid Damage: The product shows signs of exposure to water, moisture, or other liquids.
• Electrical or Heat Damage: The product has been damaged due to overcharging, electrical burns, overheating, or fire.
• Physical Damage or Misuse: The product exhibits breakage, damage caused by accidental drops, impact, mishandling, or improper use.
Nexpath reserves the right to decline warranty claims that do not comply with the applicable warranty terms and conditions.
We appreciate your trust in Nexpath and remain committed to providing dependable products and customer support.
For warranty assistance, please contact us:
• Email: support@nextpath.com.pk
• WhatsApp: +92 321 3499130
Contact
For questions about this policy, reach us at umer.tariq@nextpath.com.pk or through the channels listed on our contact page.