Privacy Policy

We may revise this policy periodically to reflect changes in our business practices, legal requirements, or operational needs. Updated versions will be published on our website along with the revised update date.

We collect personal information from different sources depending on how you interact with our website and services. We use this information to process orders, provide customer support, communicate with you, comply with legal obligations, enforce our terms, and protect our business, customers, and website.

The information we collect depends on your use of our website and services. It may include details that identify you or can reasonably be linked to you, such as contact information, account details, billing information, and order-related data. The specific information collected may vary depending on your interactions with us.

When you use our website or services, you may provide us with the following information:

• Contact Details: Your name, email address, phone number, and residential or business address.

• Order Details: Billing and shipping addresses, order records, contact information, and payment confirmation details.

• Account Details: Username, password, and security-related information.

• Shopping Activity: Products you browse, add to your shopping cart, or save to your wishlist.

• Customer Support Communications: Messages, inquiries, and other information you share when contacting our support team.

Providing certain information may be necessary to access specific website features or complete your purchases. If you choose not to provide the required details, some features or services may not be available to you.

We automatically gather certain information about how you interact with our website and services using cookies, pixels, and similar tracking technologies. This may include your device and browser details, IP address, network information, and website browsing activity.

We may receive information about you from external service providers, including:

• Website Service Providers: Platforms such as in-motion that help operate and maintain our website.

• Payment Providers: Payment processors that handle transaction details, billing information, and payment confirmations to complete your orders.

• Tracking Technologies: Information collected when you visit our website, interact with our emails, or view our advertisements through cookies, pixels, and similar technologies.

Information received from third parties is handled according to this Privacy Policy. We do not control the privacy practices or guarantee the accuracy of information provided by external parties. Please review their policies for further details.

• Order Processing and Services: To process payments, manage customer accounts, fulfill orders, arrange deliveries, handle returns and exchanges, send transaction updates, and support product reviews.

• Marketing and Promotions: To send promotional messages and display relevant advertisements, where permitted, and tailor offers to your interests.

• Security and Fraud Prevention: To identify and investigate suspicious, fraudulent, or unauthorized activities. You are responsible for protecting your account credentials and should notify us promptly if you suspect unauthorized access.

• Customer Communication: To respond to inquiries, provide assistance, improve our services, and maintain our relationship with customers.

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website usage, and personalize products and advertisements.

You can manage or disable cookies through your browser settings. However, blocking cookies may affect certain website features and limit your shopping experience. Disabling cookies may not prevent all information sharing with third-party advertising partners.

We may share your personal information with trusted third parties for legitimate business purposes, in accordance with this Privacy Policy. This may include:

• Service Providers: Companies assisting with payment processing, IT support, analytics, customer service, cloud storage, order fulfillment, and delivery.

• Business and Marketing Partners: Partners, including, who help provide services and promote relevant products, subject to their own privacy policies.

• With Your Consent: Third parties you authorize us to share information with, such as delivery providers or social media services.

• Affiliated Companies: Businesses within our corporate group where necessary for legitimate operations.

• Legal and Business Requirements: Authorities or relevant parties when required by law, to enforce our terms, protect our rights, prevent misuse, or in connection with a merger, sale, or insolvency.

We may disclose certain categories of personal information, including sensitive information where applicable, for the purposes described in the sections on information collection, use, and sharing above.

You may be able to post product reviews or other content on our website. Any information shared publicly may be viewed, copied, or used by others. We cannot control how third parties use publicly available content and are not responsible for its misuse or accuracy.

Our website may contain links to external websites that we do not operate or control. We are not responsible for their content, privacy practices, security, or accuracy. Please review their policies before sharing personal information. Providing links does not necessarily mean we endorse those websites or their operators.

Our services are not intended for children, and we do not knowingly collect children's personal information. Parents or guardians may contact us to request the deletion of information submitted by a child. Where applicable, we comply with legal requirements concerning children's data.

We take reasonable steps to protect personal information but cannot guarantee complete security, particularly during electronic transmission. Avoid sending sensitive information through unsecured communication channels.

We retain personal information only for as long as necessary to operate our services, manage accounts and orders, meet legal obligations, resolve disputes, and enforce our agreements and policies.

Depending on applicable laws, you may have the following rights regarding your personal information:

• Access: Request details about the personal information we hold and how it is used or shared.

• Deletion: Ask us to remove your personal information, subject to legal requirements.

• Correction: Request updates to inaccurate or incomplete information.

• Data Portability: Request a copy of your information or, where permitted, its transfer to another party.

• Restriction of Processing: Ask us to limit or stop certain uses of your personal information.

• Withdrawal of Consent: Withdraw your consent where information processing is based on your consent.

• Appeal: Challenge our decision if we decline your privacy request, where applicable.

• Communication Preferences: Unsubscribe from promotional emails at any time using the link provided. We may continue sending essential messages relating to orders, accounts, or services.

To exercise your rights, contact us using the details provided below or through the available options on our website. We may request information to verify your identity before processing your request. Where legally permitted, an authorized representative may submit a request on your behalf, subject to verification of their authority.

We will handle and respond to requests within the timeframes required by applicable law. Exercising your privacy rights will not result in unlawful discrimination. These rights may be subject to legal limitations or exceptions.

If you have concerns about how we handle your personal information, please contact us using the details below. If you are dissatisfied with our response, you may request a review or submit a complaint to the relevant data protection authority, where applicable.

Your personal information may be stored or processed outside your country of residence, including in countries where our service providers or business partners operate. When transferring information internationally, we will apply appropriate safeguards as required by applicable law, including recognized contractual protections where relevant.

For questions about this Privacy Policy, our data handling practices, or requests concerning your personal information, please contact us at:

Email: support@nextpath.com.pk

Address: House # 103 ST # 7 Block - B , Ext - III , NFC - Lahore